KB 936825 - Availability of the Windows Vista Secure Digital (SD) rollup package

Having problems with your SD card reader with Vista? You might want to check out KB 936825.

When you insert an SD card into a card reader on a Windows Vista-based computer, Windows Vista does not detect the SD card.
This issue occurs if the following conditions are true:
The SD card does not support 1.8 volts and the SD host controller uses 1.8 volts. Typically, most SD cards use 3.3 volts.

When you insert an SD card or an SDIO card into the card reader on a Windows Vista-based computer, Windows Vista may not detect the SD card or the SDIO card. This issue occurs because of a timing issue with the SD host controller.

When you copy more than 4 gigabytes (GB) of files to a Secure Digital High Capacity (SDHC) card, some files may be corrupted. You do not experience this issue if you copy less than 4 GB of files to the SDHC card. This issue may occur because the Windows Vista SD driver does not correctly process more than 4 GB of addressing.

An SD card may occasionally stop responding after a Windows Vista-based computer resumes from sleep (S3) or from hibernation (S4) two times.

For example, you experience this issue after you follow these steps:
1. You put the computer to sleep or into hibernation.
2. You start the computer from sleep or from hibernation.
3. You copy files to the SD card or from the SD card.
4. You put the computer to sleep or into hibernation.
5. You start the computer from sleep or from hibernation.

Posted by Aaron Tiensivu in Vista at 16:49 | Comments (22) | Trackbacks (0)

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Thank you for the information! I downloaded the hotfix but unfortunately it has not resolved my issue. My SD card is still not being detected. When I insert it into the embedded card reader, I do hear Windows detect that it's there, I get a prompt to install drivers for the card and there's a conflict in device manager. I've tried rebooting, the hotfix, updating drivers & uninstalling drivers from within Device Manager and reinstalling the card reader's drivers from the HP website. Nothing has helped. Any suggestions....anyone? I have an HP Pavilion 9235nr, running Windows Vista Premium 32 bit. Thank you.

#1 Erica on 2007-05-14 01:00 (Reply)

I too have the exact same prblem and there is no solution that I can find. I called HP and Microsoft and they could not help me. I tried to disable all of the new "User Control" settings and that did nothing. Installed roll-up package and a gain nothing. I tried to uninstall the device drivers for the SD host Controller and the root hubs and let Vista reinstall the default drivers for such devices and Vista could not find the drivers for those devices either. I have two other XP machines one with SD Host Controller listed in the Device menu and one without. The one without loads my sd cards fine and like it should the one with will no longer load SD cards but once did. I am unsure if the host controller was there before or not but I do know that I have two machines that do not work and that is the only common element is the SD Host Contoller. If anyone else has the solution to a very frustrating issue please let us know.

#1.1 Matthew Wallin on 2007-05-28 18:49 (Reply)

This fix does not apply to my condition. I insert the sd card and nothing happens, no drive in my computer, nothing. The reader worked just fine in xp, but not since the upgrade. Installed vista drivers the whole shooting match, nothing is working......what's up with that?

#2 Louis on 2007-06-02 08:50 (Reply)

When I tried to dowload the update kb936825, i could not. i got the message "Update does not apply"

I can not access the card thru the built in card reader in my Toshiba laptop. However I can access the card while it is in my camera with the usb cable connected to the laptop.
the laptop has microsoft vista on it.

#3 Chris on 2007-07-14 12:08 (Reply)

Same problem here. The PCMCIA card reader is detected just fine in Vista but when I insert an SD card nothing happens. I've installed the patch (At first I had the "Update does not apply" message but I used a workaround and got it to install) but it does not seem to help. I'm hoping that MS fixes this problem soon because I'm on the verge of going back to XP. (and yes it did work in XP)

#4 Dan on 2007-07-26 11:26 (Reply)

Well I had a fujitsu siemens amilo pro v2045 and after updating to Windows Vista, my sd/mmc card reader could not read my sd card.....the thing is my storage device/controller is made by Texas Instruments which made drivers only for XP,,,,therefore vista could not read the card reader....so what did i do........simple ...did research on similar drivers for VISTA by Texas instruments and found one that if you have Texas Instruments PCIxx21/x515/xx12
use this drivers : http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Texas-Instruments-PCIxx21-x515-xx12-Integrated-Driver-2007.shtml

#5 The Finder on 2007-08-10 11:34 (Reply)

New Sony CR series, Vista Home Premium

Same here...my SD card reader did not work out of the box. Either exploring the device would hang or I would get the error: "The request could not be performed because of an I/O device error." After the usual troubleshooting steps/diags, went to Sony's updates site & saw an update for: Texas Instruments® Integrated FlashMedia Controller

It was a manual update, so I d/l'd it & installed it & it worked like a charm. This update apparently fixes some sort of compatibility issue.

#5.1 Pammie on 2007-09-22 11:27 (Reply)

hi

I am having the same problem with SD reader
i am having sony VAIO VGN pc. I tried to insert my
1 GB SD SANDISK extreme to the SD reader.
It is displaying the I/O error. Will u please help me in this
issue.

Thanks in advance

#5.1.1 Bharathi (Homepage) on 2007-10-09 19:40 (Reply)

we had the same problem! hours of messing around but finally we sorted with your help many thx for your post, should of checked for upgrades etc first DOH! anyone who has the same problem might have a problem with cdrom going missing as well here is the link to fix in the reg. http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=296388&forumid=23

#5.1.2 sitastic on 2007-10-21 19:45 (Reply)

Running Hp Pavillion DV6000 P.O.S.
I have been having trouble with the card reader and sd cards since vista. Apparenly the card reader in here has embedded drivers for xp. The sd card used to get picked up as a usb drive and had use of readyboost. Now when I insert the card it asks for drivers and windows cannot find. Tried the rollup but does not apply.

Micro$oft Vi$ta blows.

#6 David S. on 2008-01-02 12:56 (Reply)

hi guys, i may have the solution to it. i am also using windows vista and this works for Texas Instrument SD host controller. Ricoh brand may also try this. download the driver from:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-43235-1&prodTypeId=321957&prodSeriesId=447354

#7 Lee Pak Leng on 2008-01-24 12:46 (Reply)

Hi Lee,
I have Vista, tried it anyway! It worked! Thanks for sharing! You have saved me hours of time and frustrations!

#7.1 Arouna McEwen on 2008-10-19 14:03 (Reply)

Hi Lee,

Thanks fr the link.....

Its unfortuante to say you that the link was provided for XP

#8 Robert on 2008-01-27 12:38 (Reply)

Vista: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-47092-1&prodTypeId=321957&prodSeriesId=447354

#8.1 Scott on 2008-02-15 22:42 (Reply)

AND FOR XP Getting Error For MicroSD 1 GB Error is "Cannot copy, I/O Device error"

#9 Anonymous on 2008-01-31 16:05 (Reply)

I am the same problem, i have install the issue of the microsoft and the problem persist
Tks

#10 J Dias on 2008-04-24 12:30 (Reply)

remove AVG antivirus........

#11 jpower73 on 2008-09-08 17:30 (Reply)

100% working!!!!! at last!!!

#12 jpower73 on 2008-09-09 12:16 (Reply)

what did you do to get it to work?

I just got a brand new windows vista premium on 10/15/08 and the card reader doesn't work.

#12.1 james on 2008-10-18 02:27 (Reply)

did you install any portion of the AVG antivirus, ever?
if yes, remove it completely....

#12.1.1 jpower73 on 2009-06-12 17:07 (Reply)

Get XP, or better yet Linux, and it will work. What a pain getting this SD reader on Vista to work has been...just another microsoft blunder

try running a tftp server and see what happens if you don't right click, run as administrator, what garbage...

#13 frustrated with vista on 2009-02-22 15:12 (Reply)

Hi maybe you know that exist a driver for palm that can read a sdhc
thank´s

#14 Joe Mejia on 2010-04-26 10:27 (Reply)

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